Return Merchandise Authorisation

We accept return of any item purchased if it wasn’t used. If you decide to return your item please first complete the required information in the below sectionA Return Merchandise Authorisation number will be sent to you.

    Please note that the customer should bear the shipping cost for returning the item and be responsible for the safety of the delivery. Item received at Forever Jewels without a RMA number attached will be rejected upon arrival. Your refund should appear on your bank statement within 7 to 14 business days, depending on your bank/card issuer.


    Forever Jewels
    Unit 6, 7/F, Hunghom Commercial Centre
    Tower B, 37 Ma tau Wai Road, Hunghom
    Hong Kong